Announcement
UK-based customers: We are facing some serious delays within the UK. Shipping time may take longer than 3 or more weeks. Please consider this while placing orders.
Delays:
If according to the estimated delivery time (see Policies), the parcel should have already arrived, but it's still on its way, this might be one of the reasons:
- customs are overloaded (perhaps during the Christmas holidays period),
- because of weather conditions in the airports (airplanes can't land)
- due to some temporary logistic changes.
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♥ Please thoroughly review the item descriptions prior to making a purchase. All essential information, particularly measurements, can be found therein. Feel free to reach out with any additional questions; I'm more than happy to provide further assistance.
♥ Custom orders are warmly welcomed. Should you require something unique, a larger quantity, or a color variant not currently in stock, I will make every effort to accommodate your request, pending the availability of supplies. Additionally, I can create complementary jewelry sets to match selected hair sticks, including coordinating earrings.
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Reviews
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yulaboro on Apr 7, 2024
5 out of 5 starsI really like the look and feel of the product. Can't wait to try it on :)
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ScherbenIch on Apr 3, 2024
4 out of 5 starsThe hairpins are very beautiful. I got a lot of compliments on them. 😊 They're a nice weight (not too light, not too heavy), but a bit shorter than I expected. This isn't a problem if you use it purely as decorative jewelry and not like a hairpin to attach a braid/knot. If you make sure to use enough hair as an anchor/counterweight when inserting the sword, it will hold very well. Otherwise, they will slip out if you move your head quickly or jerkily. I can highly recommend purchasing the hairpins. ☺️
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Petra on Feb 26, 2024
5 out of 5 starsVery nice hairpin!! Very nice workmanship, fast delivery. Always again
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Sulik on Jan 30, 2024
5 out of 5 starsMy friend loved it. She showed me the photos and I can't post them, but believe me when I say it looks incredible.
Carneval Mefisto responded on Feb 1, 2024
I'm very happy to know your friend liked the hair stick! ♥
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Marek on Jan 3, 2024
5 out of 5 starsThe workmanship is very good and the delivery methods are flexible
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Isabella on Dec 7, 2023
5 out of 5 starsThe quality is amazing and they're so beautiful in person! Absolutely love them<3
Carneval Mefisto responded on Jan 31, 2024
I'm very happy to hear you like your hair sticks! ♥
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Christina on Nov 18, 2023
5 out of 5 starsamazing quality! it came quickly and i absolutely love it!
Carneval Mefisto responded on Nov 30, 2023
Thank you for taking the time to write this feedback! I appreciate it a lot and I'm very happy you like your hair sticks.
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About CarnevalMefisto
Welcome to my shop!
Shop members
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Bernadeta C.
Owner, Curator, Shipper
I take care to ship placed orders asap. I'm also taking photos and I take care of all storage (organisation).
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How to contact you?
Please ALWAYS contact me via Etsy conversation. It really helps for both of us - customer and seller. I'll try my best to reply you within 24h from Monday to Friday. On weekends, please give me 48h.
What should you do if your order is marked as 'Delivered,' but you haven't received it yet?
The best option is to copy provided tracking number and check the actual status of the parcel on "17track[.]net" site. In 99% of cases, the parcel is at the recipient's local Post Office. Tracked parcels shipped from Poland have an obligatory signature requirement, so in case of absence at the delivery time, parcels are taken to the local PO and are waiting for pick up. Sometimes mailmen don't leave notifications about a missed delivery.
Etsy has a limited shipping status on their site, at the moment when the parcel arrives at the Post Office, it's "Delivered" for Etsy, when it actually should be "Waiting for pick up".
If you can't pick up your parcel in person, check out your Post Office phone number and give them a call.
What if you haven't claim parcel on time?
In case when the parcel was not claimed by the customer on time and the parcel came back to me, I can re-ship your order or issue a refund if the order is not wanted/needed anymore, yet the refund won't include a shipping price and the return shipping costs will also be deducted.
In case of re-shipping, the buyer is responsible for issuing the payment for postage (the same price as during making an order).
What to do if your silver-colored hair accessories are getting stains?
Not all silver-colored jewelry supplies are available in the 'stainless' version. Therefore, your hair accessory might appear to have stains over time. If this happens, don't worry, as it's easy to clean.
To clean the surface of the item, you'll need a cosmetic cotton pad and a mixture of baking soda and lemon juice. Mix them in a 1:1 proportion (if the paste is too thick, add slightly more juice). Wipe the item with the pad soaked in the mixture until it no longer has any residue colors and the item is back to its original condition. Then, gently rinse it under water and wipe your hair accessory dry.
Germany - Verpackungsgesetz (LUCID Packaging Register)
In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).
I'm is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE2335283890754. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
As consumer, please ensure that all received packaging is disposed of in the right recycling containers.
Klienci z Polski - sposoby wysyłki
Kupujący z Polski mają do wyboru 2 sposoby wysyłki:
• Kurier Poczty Polskiej (paczka pocztowa priorytetowa) - domyślna forma wysyłki w przypadku braku kontaktu z kupującym.
W tym przypadku nie musisz podawać dodatkowych informacji, chociaż numer telefonu może ułatwić kurierowi kontakt podczas próby dostarczenia paczki - podanie go jest jednak w pełni dobrowolne
• Paczkomaty InPost
W przypadku wyboru InPostu, proszę o informację w komentarzu do zamówienia lub wiadomość z: adresem email, danymi wybranego paczkomatu ( znajdziesz je na inpost.pl/znajdz-paczkomat ) oraz numerem telefonu. Każda z tych informacji jest konieczna do nadania paczki paczkomatowej.
Żadna z informacji przekazanych mi, nie posłuży do celów innych niż nadanie przesyłki.
Seller details
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